You’ll find details here on how and when to pay, along with what happens if payment has not been received in time.
Need to move or cancel an appointment?
This section explains notice periods, late cancellations, no-shows, and how to get in touch if your plans change.
If you book online, by phone, email or message, your booking may be covered by consumer cancellation rules.
This section explains the 14-day cooling-off period and what happens if your service begins sooner.
The Zen Within offers complementary support through Reflexology, Still Point, Zen Sleep Support, and other holistic therapies.
This section explains the boundaries of the support offered and when onward medical advice may be appropriate.
Payment for your appointment is made by bank transfer. Please ensure payment is made no later than 48 hours before your booking to secure your appointment. If payment is not received by the required time, your appointment may be cancelled and offered to someone else.
If you need help or would prefer an alternative payment method, please get in touch and I’ll do my best to accommodate.
48 hours’ notice is required for cancellations or changes to appointments. This gives me the best chance of offering the slot to someone else.
Late cancellations made with less than 48 hours’ notice will incur a 50% session fee.
No-shows will be charged in full.
If you need to cancel or rearrange an appointment, please let me know as soon as possible by phone or email.
If you book online, by email, by phone, or by message, your booking may be covered by a 14-day cooling-off period under consumer law.
If you choose to start your service within that 14-day period, I may ask you to confirm that you are happy for the service to begin before the cooling-off period ends.
If you cancel after the service has started, a reasonable charge may apply for work already carried out.
If you have any questions about distance bookings or cancellation terms, please get in touch.
Services offered by The Zen Within are complementary in nature and do not replace medical care, diagnosis, or emergency support.
Support may include Reflexology, Still Point, Zen Sleep Support, and other holistic therapies or packages offered through the practice.
If something arises that appears to need medical assessment or specialist input, I will explain that clearly and encourage appropriate onward support.
For more information about the services offered, please click below.
The Zen Within
Newport Pagnell